
FAQ
Frequently Asked Questions
Do you ship worldwide?
Yes, absolutely. We offer international shipping on all orders.
Most of our products are shipped from our international warehouse in China.
When will I receive my order?
Orders are typically delivered within 7 to 15 business days, depending on your location.
We take 2–4 business days to process your order, then 2–3 weeks to deliver it.
How can I track my order?
Once your order is shipped, we’ll email you a tracking number.
You can use it to track your order via the “Track Your Order” tab at the top of the page.
Please wait up to 3 business days after placing your order and then contact us at support@funandfix.com or use the live chat to request your tracking number if you don't receive it.
What if I have a problem with my order?
We’re sorry to hear that!
For damaged item :
Please send us a photo of the damaged item to support@funandfix.com, and we’ll send you a replacement as quickly as possible.
Some items are missing :
Don’t worry — your order may arrive in separate packages. If it contains items from different warehouses, they may be shipped separately. The rest of your order is likely on its way and will arrive shortly.
No worries! Just email us at support@funandfix.com or use the live chat or contact us on instagram —we’re always here to help.
I haven’t received my order yet. What’s taking so long?
We apologize for the delay. Occasionally, international shipments can be held up due to customs clearance.
You can track your order at any time using the tracking number. If you still need help, feel free to contact us at support@funandfix.com or use the live chat and we’ll assist you.
Can I return a product?
Yes! You can return any item within 30 days of delivery, as long as it’s unused and in original condition.
Do you offer refunds?
We do our best to resolve any issues our customers may experience. If you would still like a refund, we can process one within 30 days of your order date, provided the item is not on sale.
For more details, please read our full refund policy.